Hotel covid protocol

Establishment with the distinctive Andalucía Segura

Covid-19 informative action protocol for clients

We inform you that the establishment has the ANDALUCÍA SEGURA distinctive that includes the recommendations of the Cleaning and Disinfection Plan for facilities and Risk Management.

Guidelines and Recommendations

Due to the new situation produced by COVID-19 and the need to adopt recommended protection measures, we inform you of the protocol applicable in our establishment during your stay.


  • Arrivals: From 1:00 p.m. to 6:00 p.m. (Arrival after 6:00 p.m., notify previously)
  • Departure time at 11:00. Do not forget to leave the key in the door or inside
  • Reception hours from 11:00 to 18:00


  • Siempre provisto de mascarilla y guardando la distancia de seguridad en check-in/check-out, máximo 2 personas.
  • Pago del servicio a la llegada (Si es en efectivo, lavado de manos con hidrogel)
  • Disponible en recepción gel hidroalcohólico para lavado de manos y papelera de pedal para mascarillas desechables etc.


  • Do not rest your suitcase on the bed, use the bedroom chair
Stay of 2 nights
  • You will have everything you need, breakfast for 2 days in the apartment (self-service), towels, etc. No additional service will be attended. For any specific need, request it during reception hours from 11:00 to 18:00.
  • Put used towels in a gray bag.
Stay of 4+ nights
  • Breakfast and towels replacement every 2 days.
  • Deposit used towels in a gray bag, collected outside the apartment (Door). Clean towels, paper replacement, etc. will be delivered. also bagged.
Stay of 7+ nights
  • Breakfast and towels replacement every 2 days.
  • Deposit used towels and sheets in a gray bag , the day indicated for the change of towels and / or cleaning of the room will be removed by the staff.
  • Cleaning in the middle of the stay , depending on the number of nights we will follow the corresponding guideline.
  • Not staying in the apartment while cleaning, etc.
  • Self-service washer-dryer (additional amount) request during reception hours.
  • Organic waste , deposit in containers located at the entrance to the farm or in the parking lot. Recycling bag yellow and lilac.

COMMON AREAS - Reception, Pool, etc.

  • Attention to posters and signage. I use masks, safety distance, capacity, stay in the glass, etc. You must come provided with towels for the pool.
  • The vigilance and behavior of children in the pool is the responsibility of the parents.
  • Pets are not allowed to stay in the grass area of the pool.

These measures are included in our specific Contingency Plan against COVID-19